Product Information
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Our bakes are made in a kitchen where gluten, milk, eggs, soya, sesame, nuts and sulphites are present. Some ingredients may also be produced in facilities that handle peanuts. As a result, we are unable to guarantee that our products are completely free from these allergens.
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You can either choose store pickup (free) or delivery option (with extra fee). This becomes available as you check out.
Pickup: At our Store: Tuesday - Saturday, at Em Cakes, 332 West End Lane, NW6 1LN (Sundays and Mondays are closed)
Delivery: Delivery is available with a fee starting from £18.50. The postcodes we deliver to include:
London:
NW Postcodes: NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11
W Postcodes: W1, W2, W3, W4, W6, W8, W9, W10, W11, W12, W14, WC
N Postcodes: N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22
SW Postcodes: SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11
E Postcodes: E1, E2, E3, E5, EC, E1W, E8, E9, E14
SE Postcode: SE1, SE11
Outside London:
EN Postcodes: EN1, EN2, EN3, EN4, EN5, EN6
HA Postcode: HA5, HA6
WD Postcodes: WD3, WD6, WD17, WD18, WD19, WD23, WD24
KT Postcodes: KT1, KT2, KT3, KT4, KT5, KT6, KT7, KT8
TW Postcodes: TW1, TW7, TW8, TW9, TW10, TW11
Proof of delivery: Upon delivery, we will take photo proof of delivery as confirmation that the order has been received and fulfilled for our records.
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Sponge: Our cake sponges have moist texture and buttery taste.
Icing: We use Swiss meringue buttercream which is light, fluffy and mildly sweet.
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Cakes are to be stored in the cake box, in the fridge in and then taken out to come to room temperature for serving. Typically 1-2 hours before serving.
We recommend serving your cake within 48 hours of receiving for optimal freshness!
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How should I transport my cake from pickup?
In a car.
Please make sure you place the cake box flat on the floor in the front, instead of the car seats.
Hot weather:
If it is hot, make sure your car’s air conditioning is on at least 30’ before arriving at pickup and during the transport. It is best to get some ice packs ready to put around the cake box.
Once you’re home or at the venue, keep the cake refrigerated in the cake box and bring it to room temperature before serving (typically 1-2 hours out of the fridge).
We don’t recommend driving with a cake for more than 2 hours (or 1 hour if it is hot).
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Depending on the flavour you choose. Please see in Faqs
